FAQs

How long does shipping take?

Shipping takes place within 3-5 business days. If there is a problem with the shipment of the product, we will notify you via the email address you entered when ordering.

Do you offer free shipping?

Currently, we do not offer free shipping. However, we are always striving to improve our services, and providing free shipping is something we hope to offer in the near future. We kindly ask for your patience.

What is your refund policy?

Our 100% Satisfaction Guarantee

We stand behind every product purchased from our shop. If you're not completely satisfied with your item, simply receive your delivery and contact us within 14 days—via email—and we'll provide a full refund.

Please remember that returns must be shipped back in the exact same condition as received.

How can I get a tracking number for my order?

If your order has been shipped, we will add the tracking number to your order and notify you via the email address you entered when ordering.

PET HAVEN

Pet Haven is a pet store offering high-quality supplies and grooming for various pets. We focus on personalized service, healthy animals, and unique products not found in big stores.

CUSTOMER CARE

REFUND POLICY

SHIPPING POLICY

INFORMATION

HOW TO TRACK MY ORDER

SHIPPING & DELIVERY

OUR SHOP

✓ Satisfaction Guarantee
✓ 24/7 Customer Support
✓ Premium Quality Products
✓ No Hassle Returns

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Collection: Aquarium Cleaning

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282 products

hygger Carbon Fiber 6 in 1 Aquarium Cleaning Tool Kit Al-gae Scraper Scrubber Pad Sponge Telescopic Handle Fish Tank Brush Cleaner Set for Saltwater Freshwater

hygger Carbon Fiber 6 in 1 Aquarium Cleaning Tool Kit Al-gae Scraper Scrubber Pad Sponge Telescopic Handle Fish Tank Brush Cleaner Set for Saltwater Freshwater

Fish Tank Cleaning Tools, 6 pcs Aquarium Cleaning Tools, Feeder Tools Kit, Aquarium Plants Cleaner, Algae Scraper for Glass Aquariums

Fish Tank Cleaning Tools, 6 pcs Aquarium Cleaning Tools, Feeder Tools Kit, Aquarium Plants Cleaner, Algae Scraper for Glass Aquariums

FAQs

Pet Haven is a pet store offering high-quality supplies and grooming for various pets. We focus on personalized service, healthy animals, and unique products not found in big stores.